Frequently Asked Questions

Do I request an appointment or do I walk in?

Depends on the type of scan.

Scans that need reservation include: MRI, PET/MRI, PET/CT, Procedures with Contrast/Barium X-Ray/Anesthesia, Hystrosalpingography X-Ray (HSG), Isotope, Interventional Radiology, ECG, EMG, EEG, and Echo Cardiography.

Scans that do not need prior reservation include: Ultrasound, X-Ray without contrast, Panorama, CBCT, CT without contrast.

How can I request an appointment?

To request an appointment, please call us on 19773 for both diagnostic scans and interventional procedures.

What are the working hours?

8:30 am to 10:30 pm.

Extended flexible hours in MRI: Available upon reservations.

What do I need to prepare?

For preparation requirements, please check the entitled page for your required scan or contact our customer service to send you the dedicated MRC procedure preparation guide.

When do I receive the results?

In most cases, next working day at 10pm. PET/CT, PET/MRI, Coronary CT and special MRI cases take two working days to process and can be received on the second working day at 10pm.

What insurance plans do you accept?

We accept most insurance plans. Some insurance plans require pre-authorization and/or a referral. We will ask for a copy of your insurance card and any referral form that is required by your insurance company when you arrive for your appointment.

Who will perform my exam?

A registered technologist who has had extensive training in radiological procedures.

Who will interpret my exam?

A radiologist who has pursued specialized training in diagnostic radiology will interpret your examination and provide a written report to your referring physician.


Call 19773 Now or Fill The Contact Form